Faxing, like so many other things, has now moved to digital. The physical fax machine has mostly becoming a thing of the past, replaced and replicated by newer technology like phones and computers, which online fax services can facilitate.
The world of online faxing is huge and there are so many options to choose from, all promising to be the best value, the most secure, etc… Finding the right service can be overwhelming – it’s like standing in the middle of a loud, crowded marketplace.
It’s not just about finding the right service, but the right service for you – some people might need to fax for their business, some might only send a few faxes a year, others might want the best mobile app for faxing. There is no one-size-fits-all. This is why we’ve put together the definitive list of the best online fax service for every type of user.
Whoever you are and however you need to send faxes, this list will give you the best recommendation on where to start. We’ve tried and tested all of the services below to give you the ultimate guide to the best online fax service!
The Best Overall Fax Service
Let’s be real – despite the fact that every online fax service is different and has different pros and cons, some are just better than others. Some stand out so much that they’re the first one you’d recommend in most situations. That’s what this category is: a mix of the best service, value, support and user experience, all in one.
Winner: Fax App by Municorn
The Fax App by Municorn (available for Android or iPhone, Mac and email-to-fax) is our top all-round choice for online faxing. Whether it’s the quality and security of the faxes sent, the pricing and value, the user-friendliness or the flexibility, the Fax App’s entire package is unmatched by anything else we’ve looked at. Here are a few reasons why:
- Municorn’s Fax App offers a truly unlimited faxing plan with any level of subscription – no complicated tiers and no extra charges, ever. Basically every other service in this article will limit your pages and charge extra for more fax pages or for international faxes.
- The quality of faxes sent is consistently outstanding and to a professional standard, even the mobile app matches top fax machine brands.
- Security and privacy is top-notch, with end-to-end encryption, data protection and HIPAA compliance all included as standard features.
- No other app offers in-app live chat with customer support.
- The app is very well designed and very easy to use.
- It is the best reviewed service on this list – for example, the iPhone app has over 332,000 reviews with a 4.8/5 average – nothing else comes close to this level of great, popular feedback.
If we could only suggest one option, we’d recommend this one.
Honorable Mention: Fax.Plus
Fax.Plus is a really nice suite of faxing services. Available on all mobile devices, email, and computer, Fax.Plus offers very good value and customer support, but really sets itself apart with the technical features.
Firstly, Fax.Plus is a good value deal. Whilst there’s no weekly subscription option (which Municorn’s app does offer), the annual or monthly fee subscriptions are very competitive and come in a range of tiers, allowing users to choose the best option for them.
The customer support is also to the highest standard – the developers, Alohi, offer a huge range of tutorials and videos, and also a quick response team if you’re having any issues. What’s particularly useful is the ‘System Status’ page on their website, which gives detail of any outages or service issues, whether they’re controlled by Alohi or not, that might slow down your faxes. Alohi also shares no data whatsoever with third parties, giving you a privacy guarantee.
The performance and technical features of Fax.Plus are what really cements it as the overall runner-up. Fax.Plus is packed with great features like document-signing, cloud storage integration, email receipts, scheduled-send, an amazing in-app scanner and fantastic filter settings, just to name a few. Whatever you need to do to prepare your fax, you can do it with Fax.Plus.
For these reasons, Fax.Plus is a solid recommendation for most online fax users.
The Best Business Faxing Service
From mega-corporations and governments to small businesses, the business and professional world still heavily relies on faxing for security and legal protection. If you need the best faxing service for business or work, this section is for you.
Winner: eFax
You won’t find better enterprise support for faxing than what eFax provides. A well-established brand founded back in the 1990s, eFax has been at the forefront of enterprise digital faxing for decades now, and it has the awards, reviews and certifications to prove it.
eFax has all the top security credentials, beyond what most standard consumer faxing services include – such as ISO 27001 credentials, adherence to HIPAA, SOX, GLBA and PCI regulations, with a host of awards from publications like Forbes to match, as well as a solid TrustPilot score of 4.5 with over half of Fortune 500 companies using eFax – including Apple, Google and Microsoft.
eFax also supports wider business communication and how it might integrate with faxing – offering synergy with online file sharing services, e-signatures, online storage and interfaces for any type of device (mobile, email, computer, desktop). eFax Protect and eFax Corporate also integrate faxing capabilities into other applications, and can offer customers guidance on the regulatory restrictions for faxing certain information in certain industries.
Price-wise, eFax’s individual options aren’t great, but their corporate pricing has a great reputation and you can get in touch with them directly to discuss. We have demoed the service and found the speed and quality of transmissions to be extremely high quality. You definitely get what you pay for with eFax and if you’re running a business that requires faxing capabilities, it’s a good investment.
Honorable Mention: Dropbox Fax (or HelloFax)
HelloFax became Dropbox Fax in 2022, so you might have first heard of it by its former name before it merged with the Dropbox brand. As we all know, Dropbox is a top-tier cloud storage provider, and as you might have guessed, Dropbox Fax is the solution that enables users to send online faxes or receive faxes online straight from their Dropbox servers.
Dropbox Fax offers total integration with not just Dropbox, but all major file sharing and cloud solutions, like Google Drive and SharePoint. Offering all the top security and compliance certifications that eFax offers, Dropbox provides an extra layer of security when it comes to cloud storage, with a platform that many users might have already used in their personal lives.
Dropbox Fax integrates with all major applications and the pricing is flexible for all business sizes. We’d recommend Dropbox Fax as a solid option for any type of business.
The Best “One Fax A Year” Service
If you need to send around one fax a year and that’s it – this is the category for you. You may not want to receive faxes, you might not need advanced features or even care much about customer support, and you may not be as price-sensitive, since for you, sending a fax is a very rare occasion.
Winner: FaxSalad
If sending faxes is a very rare occasion for you, look no further than FaxSalad. FaxSalad is a web-based faxing service that operates on a ‘pay per page’ plan, all you need to do is top up your account with a minimum of $5.00, and then you can send faxes at $0.08 per page domestically – a very low price. That $5.00 could last you years.
This isn’t the best standard offering when it comes to quality or security, but it is end-to-end encrypted and comes with some flexibility – there is a “high quality faxes” button you can select when sending a fax to make the quality better, and also an option to send a fax as HIPAA-compliant in case you’re dealing with sensitive information like medical records (unfortunately, you cannot select both options!).
The flexibility doesn’t end there. You can also pay a monthly subscription for more faxes if you anticipate needing to send lots of faxes for a month, and there is also the option to rent a fax number at an additional cost, so the option to send and receive faxes is there if you need it. One last nice detail is that you can get 10 pages for free, so feel free to “try before you buy” on FaxSalad and see if you agree with us!
Honorable Mention: SimpleFax
SimpleFax is designed for people who only need to send faxes online occasionally – they’re not trying to be a fax service for anybody else! You pay a one-time fee of $10 for the app on Windows, iPhone or Mac, and that’s all you ever need to pay in order to send up to 20 faxes a month (with page number limits). No extra charges or subscriptions.
This is obviously an amazing deal over the long run, so long as you’re okay with being limited on page numbers and international faxing. You also get encryption and HIPAA compliance with SimpleFax, meaning it can be trusted to fax sensitive documents.
There are some drawbacks – the quality of transmission isn’t the best and it only supports PDF format documents, you can’t fax to many countries, and there is also the risk that it changes to a subscription model eventually (like most online fax services). However, SimpleFax is currently a good, basic value proposition for those who don’t regularly send faxes.
The Best International Faxing Service
A huge problem with online faxing which you don’t get with email, is that most services charge extra to fax to international fax numbers. If you need to send faxes out of your country and avoid crazy extra charges, this is the service for you.
Winner: Fax App by Municorn
Municorn’s Fax App (available for iPhone, Android, email or Mac) is the clear winner in this category – not because it’s also the best overall faxing app on our list, but also because international faxes come at no extra charge, and are included in the unlimited faxing standard deal. This means that local fax numbers or international numbers make no difference in the price you pay, whereas the vast majority of online fax services charge a high extra fee for any faxes sent to other countries. It also doesn’t charge you extra, no matter how many pages you send. This alone makes Municorn’s Fax App the top choice for international faxing.
What’s more, with Municorn you can set up a fax number in any area code you need to. For example, if you want a local toll free fax number to look like you’re in a certain area, you can do this no matter where you are in the world.
To send and receive faxes across the world, there’s no better choice.
Honorable Mention: Easy Fax
Easy Fax is an Android-only app which lets you scan documents and fax them all from one app on your Android phone. As far as performance and usability goes, Easy Fax is pretty good, but the pricing and credits system stands out in making international faxing particularly cost-effective.
Easy Fax runs on a ‘pay per page’ basis, and you can buy credits or accumulate them for free by watching ads. You can get the 15 credits required for an international fax for as low a $0.40, which is a very cheap price-per-page for international faxing, but with the option to watch ads for credits, this price can fall even further, which makes Easy Fax a very attractive option if you have an Android phone and need to send faxes abroad.
The Best Mobile Faxing Service
Most of us are on-the-go these days, and need services that don’t compromise quality for convenience. These are our top recommendations for mobile faxing apps.
Winner: Fax App by Municorn
Municorn’s Fax App is undeniable as the best online fax service for mobile devices, with a sleek and attractive app that allows users to do everything – from scanning documents or uploading from cloud storage, editing them and sending them as faxes – all in one brilliant app.
The app integrates with every app you could ever need it to, and supports a huge number of file formats, which means you don’t have to waste any time converting documents. You can also prepare a custom fax cover page in the app before sending.
If you need a mobile app for faxing on the go, you can’t go wrong at all with Municorn’s Fax App.
Honorable Mention: Genius Fax
Genius Fax, available on iPhone or Android, is the sister app to Genius Scan – a very popular and powerful scanning app. Together, the two apps are a fantastic way to scan, edit, and fax documents all from your mobile device. The two apps offer anything you would be able to do in the office – whether that’s digital signatures, document editing or other convenient fax features.
The app is very easy-to-use on any device, and the customer support is outstanding – the reviews back this up, with the iPhone app in particular earning a 4.9 average rating from 40,000 reviews, which is very impressive.
The only drawback is that the value could be better – you have to buy credits in order to send faxes, but to receive incoming faxes and get your own fax number, you need to purchase a separate subscription. Despite this, Genius Fax is a great option for mobile faxing.
The Best Email-To-Fax Service
Email-to-fax is one of the great things about online faxing – if you prefer using your email inbox, you don’t need to do anything differently, but you can still benefit from the security and assurance that online faxing provides. If you want to send and receive faxes straight from your email inbox, you’ll want to try one of these options.
Winner: EveryFax
EveryFax is the top choice for email-to-faxing, offering a secure and HIPAA compliant way to send and receive faxes from your regular email service. EveryFax is used by healthcare professionals, law firms and financial companies across the world, but offers a very low cost for regular users which includes unlimited faxing with any subscription.
It’s incredibly easy to use, all you have to is attach your documents to a normal email (they will be converted into fax pages), and then instead of an email address, type in the recipient’s fax number, followed by “@everyfax.com”, and click send. EveryFax will do the rest.
Honorable Mention: eFax
eFax makes the list once again, as one of the best ways to fax from email. eFax’s security and quality is top-tier, and each subscription includes the option to send faxes from your email inbox instead of from the eFax app or online portal. eFax does however come with page number restrictions, and a higher price than EveryFax, which means it only gets an honorable mention in this case.
The Most Secure Faxing Service
Faxing often involves sending highly confidential or sensitive information, like healthcare or banking data. It’s vital that your data security is protected, and if this is the first and only concern you have and are willing to pay slightly more to guarantee this, then this is the category for you.
Winner: Faxaroo
We love Faxaroo as a secure faxing service that targets individuals and their online faxing needs, but still remains flexible price-wise. Faxaroo is a web-based online fax service with a ‘pay as you go’ pricing model. The quality of fax is very good, with the sort of detail you’d expect from top-tier enterprise faxing solutions. Furthermore, Faxaroo supports a lot of different file types, which is important if you don’t want to use external apps to convert documents containing sensitive data.
Faxaroo offers all the leading security, data protection and compliance assurances, such as HIPAA, ISO 27001, and your documents are auto-deleted by Faxaroo after they have been sent, which means your data isn’t lying around on a fax server somewhere.
The main drawback is the price – at $2 for the first page and $1 per page after, Faxaroo is expensive, and you even get charged for a cover page. However, it is flexible, and if you only have one fax which you need to send securely, it’s a great option.
Honorable Mention: eFax
We have to start by saying that eFax is objectively better than Faxaroo when it comes to security. However, the price is also higher and less flexible, since eFax doesn’t offer a ‘pay as you go’ pricing model to customers.
It’s for this reason that eFax is the honorable mention and not the winner – eFax is built largely to serve businesses rather than individuals, so for individuals who do not need secure faxing on a day-to-day basis, Faxaroo may be the better choice. If you want overall security to be the priority and will pay whatever it takes to get it, then eFax is a top choice.
The Best Free Faxing Service
You get what you pay for when it comes to faxing, so free faxing services are never as good as the moderately-priced alternatives. That said, there are a few solid basic options to send faxes for free. Obviously, we wouldn’t recommend these options for faxing anything important, since they are not as secured as paid faxing services.
Winner: GotFreeFax
GotFreeFax is a free online fax service that allows users to send a limited number of free faxes per day (inside the US and Canada). Users get 2 free faxes per day with 3 pages per fax, with the option to pay for any more.
You don’t need to sign up for anything – simply enter the details of the fax on the website, hit send, and your fax will send in only a few minutes. It’s very good at providing you with updates on the status of your fax, and even allows you to receive faxes online for free, all at a reasonable quality.
Being a free service means you get bombarded with ads – there’s no way around it, and there are even links on the email updates you receive, which can be quite confusing. It also supports a limited number of file formats.
Honorable Mention: FaxZero
FaxZero is very similar to GotFreeFax, supporting more file formats and giving users 5 free faxes per day, again with the option to pay for more. It doesn’t win in this category however, because it is slightly harder to use in our experience, it will brand your cover page with its own logo, and there is no option to receive incoming faxes for free.
The Best User Experience Fax Service
If all you care about is the aesthetics and user-friendliness of your online fax service, and your priority is something that will look great when other people see it on your laptop or phone screen, then you might want to choose one of these options!
Winner: TinyFax
TinyFax, available on iPhone, Android, and desktop, is an absolutely beautiful app – especially on mobile! The use of color and icons make it a hugely enjoyable experience to use. It’s intuitive and packed with features, but never overcomplicates the screen at any given time, and using the app for the first time feels like you’ve used it a thousand times before.
The app allows you to filter your faxes by status, sender, and other ways that most other apps don’t, and in general this is probably the best-designed app for faxing that you can find. The pricing and performance is very average – but if your priority is an app that makes people say “wow”, then TinyFax is for you.
Honorable Mention: Fax.Plus
Fax.Plus has definitely earned its second honorable mention on this list – whether you are using Fax.Plus to fax with mobile, on your computer, or even over email, they have designed a very stylish and helpful user interface which guides users through every feature of faxing in an incredibly natural way.
Fax.Plus is also a fantastic deal and service, so the fact that the user experience is top-tier is just an added bonus to an already good online fax service.
