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Quick answer: Fax the signed Authorization for Release of Medical Information to 855-563-2794, which Baylor Scott & White prints as 855.563.BSWH. Baylor Scott & White has HealthMark Group handle its records requests. The authorization runs out 180 days after you sign it unless you set another date, and copies sent straight to another provider are free.
Replies about your request may come from HealthMark Group rather than Baylor Scott & White. BSW’s records page says it partners with HealthMark for all medical records requests, and the email and mailing addresses are HealthMark’s. Questions and status checks go to 844-848-2794 (844.848.BSWH).
What goes to the BSW records fax
Checked on bswhealth.com on 21 October 2026.
| What you’re sending | Fax | Source | Checked on |
|---|---|---|---|
| Authorization for Release of Medical Information from BSWH (form BSWH-49262): records to you or anyone you name | 855-563-2794 | BSW records page; form BSWH-49262 (Rev. 03/24) | 21 Oct 2026 |
| A representative’s request: the same form plus documents showing your authority to act for the patient | 855-563-2794 | Form BSWH-49262 | 21 Oct 2026 |
This fax is for records leaving Baylor Scott & White. Sending another provider’s records in to BSW uses a separate authorization, the one addressed “to BSWH”, linked from the same page.
Typing your name counts as signing
BSW’s form accepts an electronic signature. Above the signature line it says that by typing your name you treat it as your electronic signature for the request. So you can fill in the PDF on a phone or computer, type your name, and fax it without printing anything. A representative also gives their printed name and relationship to the patient.
Most fields aren’t marked as required. Fill in what you can: the last four digits of your Social Security number, date of birth, account and medical record numbers, the facility and provider, and the treatment dates. Sensitive records, such as alcohol and drug treatment, genetic testing, HIV and AIDS, and mental health, are only released if you initial each category.
Fees under Texas law
The form says BSW may charge for photocopies and for records on electronic media, as Texas law allows. The exception is copies sent directly to another healthcare provider, so ask for your records to go to your new doctor if cost matters. Neither the page nor the form gives a processing time.
With the PDF filled in and your name typed, Municorn Fax sends it to 855-563-2794 from your phone and keeps a delivery report you can quote when you call 844-848-2794 about the request. Intermountain Health and Mayo Clinic have guides of their own.
Frequently Asked Questions
Is there a way to request BSW records without a fax?
Yes. Email the form to BSWH@Healthmark-Group.com, mail it to Baylor Scott & White Health c/o HealthMark Group, 16750 Westgrove Dr #600, Addison, TX 75001, or request online: through MyBSWHealth if you have an account, or HealthMark’s online request if you don’t.
When does a BSW authorization expire?
180 days from the date you sign it, unless you write a different date or event on the form.
Who answers questions about a BSW records request?
The records line on 844-848-2794, which BSW prints as 844.848.BSWH. It handles questions and status checks.
Sources
- Baylor Scott & White Health, Request Copies of Your Medical Records: fax, email, phone, mailing address, the HealthMark Group partnership, MyBSWHealth. Published 24 April 2026. Checked 21 October 2026.
- Authorization for Release of Medical Information from BSWH (BSWH-49262, Rev. 03/24): fields, sensitive categories, typed signature, Texas fees, 180-day expiry, representatives. Checked 21 October 2026.
