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Quick answer: Wells Fargo Home Mortgage takes the Mortgage Assistance Application on 1-866-359-7363, and the same number takes its third-party release form. Wells Fargo’s instruction is to send every page, blank ones included. Notices of error and information requests can’t be faxed: Wells Fargo requires them in writing at P.O. Box 10335, Des Moines, IA 50306-0335.
Wells Fargo’s application is Fannie Mae/Freddie Mac Form 710 (June 2020), linked from its Mortgage Assistance Application page. You can also apply online at wellsfargo.com/mortgageassistance. Wells Fargo lists no email address for applications.
Wells Fargo mortgage fax, by document
Checked on wellsfargo.com on 5 November 2026.
| What you’re sending | Fax | Source | Checked on |
|---|---|---|---|
| Mortgage Assistance Application (Form 710) and documents | 1-866-359-7363 | Wells Fargo assistance application page and PDF | 5 Nov 2026 |
| Third-party release, signed by the borrower | 1-866-359-7363 | Wells Fargo Homeowner Assistance Documents page | 5 Nov 2026 |
| Notice of error or request for information | No fax: P.O. Box 10335, Des Moines, IA 50306-0335 | Wells Fargo mailing addresses page | 5 Nov 2026 |
Send the blank pages too
Both Wells Fargo pages say to send all pages, even the blank ones. Leave them in when you scan.
Wells Fargo says it will contact you within five business days to acknowledge that it has the application. If the fax went through and that week passes in silence, call 1-800-416-1472, the number on the application.
The third-party release
This form lets Wells Fargo talk to someone else about your loan. It needs the borrower’s signature. It lasts for the life of the loan, except for a real estate agent, where it lasts one year. It’s a separate PDF from the application, on Wells Fargo’s Homeowner Assistance Documents page, and goes to the same fax.
Mailing instead
Applications and documents by mail go to Wells Fargo Home Mortgage, MAC X9999-01N, PO Box 1629, Minneapolis, MN 55440-9790. That isn’t the address for disputes: Wells Fargo’s addresses page says a written notice of error or information request must go to the Des Moines P.O. Box above.
Scanning the blank pages along with the rest takes no extra effort with Municorn Fax, which sends the whole application to 1-866-359-7363 and keeps the delivery report. Chase and Onity are covered too.
Frequently Asked Questions
Is there a Wells Fargo email address for the assistance application?
Wells Fargo doesn’t list one. The routes it gives are online at wellsfargo.com/mortgageassistance, fax to 1-866-359-7363, or mail.
Which Wells Fargo phone number should I call?
The application prints 1-800-416-1472. The Homeowner Assistance Documents page lists 1-800-678-7986.
How long does a Wells Fargo third-party release last?
For the life of the loan, or one year if the person you’re authorizing is a real estate agent.
Who handles a Wells Fargo mortgage after the borrower dies?
Wells Fargo’s Estate Care Center checklist sends mortgage questions to its Life Events Team on 1-877-822-7864, which handles the Successor in Interest form. The Estate Care Center’s own fax is for estate documents in general, not mortgages.
Sources
- Wells Fargo, Mortgage Assistance Application: the fax, online route, send all pages; links Form 710 (June 2020): five business days, mailing address, phone. Checked 5 November 2026.
- Wells Fargo, Homeowner Assistance Documents: the third-party release (no revision date), its fax, signature and duration, send all pages, phone. Checked 5 November 2026.
- Wells Fargo, Mailing Addresses: the required address for notices of error and information requests. Checked 5 November 2026.
- Wells Fargo, Estate Care Center, and its estate checklist: the Life Events Team for mortgages. Checked 6 November 2026.
